About SOS Property Maintenance

Who We Are

Welcome to SOS Property Maintenance LLC, your trusted Central Boiler outdoor furnace dealer in Caledonia, Michigan. We are proudly family-owned and operated by Russ and Chris Poll, a husband-and-wife team who took over the dealership in 2015. Since then, we’ve dedicated ourselves to providing reliable heating solutions, outstanding customer service, and expert guidance to homeowners and businesses across Kent County and West Michigan.

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Our Mission

At SOS Property Maintenance, our mission is simple:

• ✅ Educate and inform our customers through every step of the buying and ownership process.

• ✅ Build confidence in your decision to purchase a Central Boiler outdoor furnace.

• ✅ Ensure you feel fully capable of operating and maintaining your system for years to come.

We believe that investing in an outdoor furnace should be a positive, stress-free experience, and we are here to make sure you feel supported from start to finish.

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Our Team

• Russ & Chris Poll (Owners): Dedicated to helping families and businesses save money on heating while enjoying reliable comfort year-round. Their hands-on approach and passion for service have grown SOS into one of the most trusted outdoor furnace providers in West Michigan.

• Jessica (Office Support): Since joining the team, Jessica has provided top-notch customer service. She helps customers understand our products, schedules appointments for purchases, and coordinates service calls when maintenance is needed. Her friendly assistance ensures every customer feels valued.

Together, our team works diligently to ensure that your experience with SOS Property Maintenance is smooth, informative, and trustworthy.

Why Choose SOS Property Maintenance?

• Local, Family-Owned Business in Caledonia, MI.

• Authorized Central Boiler Dealer with years of hands-on experience.

• A reputation built on customer education, reliability, and personalized service.

• A team committed to helping you save money and heat your home or business more efficiently.

Here for You

We are here to serve you to the best of our abilities and to answer any questions you may have. Whether you’re exploring the idea of buying an outdoor furnace or need service for your existing system, we hope you’ll choose SOS Property Maintenance for all your outdoor heating needs.

📍 Located in Caledonia, Michigan, and proudly serving Kent County, Grand Rapids, Middleville, Hastings, and surrounding West Michigan communities.

Hours of Operation

• Summer Hours Summer Hours 2025
• Starts June 1, 2025, Ends Sept. 2, 2025
• Tuesday & Thursday 9:00 a.m. – 4:30 p.m.
• Monday, Wednesday, Friday & Saturday. By appointment only
• Sunday: No Sundays except in cases of true emergency
• Holidays Closed on all Major Holidays
• Winter Hours Summer Hours 2025
• Starts September 8, 2025, Ends May 29, 2026
• Monday – Friday 8:30 a.m. – 5:00 p.m.
• Saturday: By appointment only
• Sunday: No Sundays except in cases of true emergency
• Holidays Closed on all Major Holidays

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